EXPLORING FINANCIAL TECHNOLOGIES (FINTECH) SERVICE DELIVERY SYSTEMS AND EFFICIENCY OF BANKING OPERATIONS IN NIGERIA
Abstract
The study explored the effects of Financial Technologies Service Delivery (FTSD) Systems on the Efficiency of Banking operations. The study utilized Survey strategy in gathering data which were empirically estimated using Pearson Product-Moment Correlation Coefficient (PPMCC) denoted by ‘r’. The estimated model exhibited healthy results as the PPMCC or ‘r’ coefficient stood at 0.7835, indicating a strong positive correlation. The magnitude of the computed coefficient signifies that Fintech Systems have the potential to predict Efficiency of Banking operations. It demonstrates that as FinTech systems adoption for service delivery increases, it facilitates and amplifies a corresponding increase in efficiency of operations. The value of the Coefficient of determination (r2) stood at 0.6139 which portends that 61.39% of the variation in the Efficency of Banking operations is predicted by FinTech Systems. Based on the forgoing, we therefore conclude that FinTech service systems has substantial leverage on the Efficiency of banking operations in Nigeria. We thus recommend that it would be necessary for Bank Management teams to reinforce service delivery systems with modern financial technologies and infrastructures to enhance and sustain banking operations efficiently
This article is available as a PDF download
Published in UNIPORT JOURNAL OF BUSINESS, ACCOUNTING & FINANCE MANAGEMENT
ISSN: 1596-9911
This article appears in our peer-reviewed academic journal
View JournalRelated Articles
Explore similar research in our collection
THE IMPACT OF GLOBAL TRENDS IN DIGITAL PAYMENT SYSTEMS ON FINANCIAL PERFORMANCE AND OPERATIONAL EFFICIENCY OF LISTED DEPOSIT MONEY BANKS: EVIDENCE FROM MOBILE BANKING AND OTHER DIGITAL CHANNELS
EBE, EMMANUEL CHUKWUMA, NWANKWO, PETER EMEKA, OKEREKE, CHIMAOBI DARLINGTON
May 27, 2026
This study examines the effect of global trends in digital payment systems on the financial perfor...
View ArticleEFFECT OF DEBT CAPITAL ON PROFITABILITY OF LISTED FOOD AND BEVERAGE MANUFACTURING FIRMS IN NIGERIAN EXCHANGE GROUP FROM 2011-2022
DR. ELEKIMA, AMBIYE OKONTE, DR. WOMENAZU, HARRY, SUNDAY
May 20, 2026
The debt capital has been the major source of manufacturing companies’ fund for the purpose of p...
View ArticleTHE IMPACT OF PUBLIC SECTOR REFORMS ON FINANCIAL TRANSPARENCY AND CORRUPTION REDUCTION: EVIDENCE FROM NIGERIA
IDOWU, OLUBUKOLA MODUPE, OGUNTUASE, ALEXANDER TUNDE, UCHEHARA, CHRIS CHIGO, OYEDOKUN, GODWIN EMMANUEL
May 7, 2026
This study investigates the effects of key public sector reforms on transparency in financial report...
View Article