QUALITY CONTROL MECHANISMS FOR EFFECTIVE UNIVERSITY ADMINISTRATION IN BAYELSA STATE, NIGERIA
Abstract
This study examined the perceptions of academic and nonacademic staff on the role, effectiveness, and involvement in quality control mechanisms in university administration. Using a sample of 120 staff members (70 academic and 50 nonacademics), the study employed descriptive statistics and independent samples t-test to analyze differences in responses. Findings revealed that both staff groups recognized the significant role and effectiveness of quality control mechanisms in enhancing university operations. However, a significant difference was found in staff involvement, with academic staff reporting greater participation than nonacademic staff. The study concludes that while quality control mechanisms are valued, there is a need to increase inclusive participation across all staff categories. Recommendations include enhancing nonacademic staff engagement, strengthening communication, continuous evaluation, and capacity building to foster a sustainable quality culture in the university.
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Published in AFRICAN SOCIAL AND EDUCATIONAL JOURNAL
ISSN: 978-37889
This article appears in our peer-reviewed academic journal
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