THE ROLE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) IN ENHANCING ADMINISTRATIVE EFFICIENCY IN SECONDARY SCHOOLS
Abstract
This study explores the role of Information and Communication Technology (ICT)
in enhancing administrative efficiency in secondary schools. In an era of
increasing educational demands and resource constraints, school administrators
face growing pressure to streamline operations and improve management
outcomes. The research investigates the types of ICT tools used in school
administration, the impact of their application on administrative effectiveness,
and the challenges hindering their adoption. Using an exploratory research
design and a qualitative approach based on relevant literature review, the
study identifies tools such as school management systems, financial software,
digital communication platforms, and biometric systems as central to improving
data management, communication, and decision-making processes. However,
issues such as poor infrastructure, limited digital literacy, inadequate funding,
and weak policy enforcement were identified as major barriers to ICT
integration. The study shows that while ICT holds substantial potential for
transforming school administration, its successful implementation requires
targeted investment, staff training, and robust policy support. The study
recommends a strategic approach to ICT adoption that includes infrastructural
upgrades, continuous professional development, and stakeholder sensitization
to maximize administrative efficiency in secondary schools.
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Published in AFRICAN SOCIAL AND EDUCATIONAL JOURNAL
ISSN: 978-37889
This article appears in our peer-reviewed academic journal
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